Privacy policy

AP KESHAV LTD is the controller for personal data collected through this shop. The registered office is 31 Seaford Close, Luton LU2 8JX, United Kingdom. Registered in England and Wales, Company No. 14065347. VAT No.: GB415964086. Rita Bhavin Patel, Director.

Orders

When you check out, we ask for your name, email address, telephone number, and delivery address so the order can be created and the heaters can be delivered. That information is sent to PayPal with the delivery details. We do not keep a separate order ledger on this website.

Card details

We do not collect or store card numbers on this website. Payment is handled by PayPal.

PayPal

The payment processor is PayPal (Europe) S.à r.l. et Cie, S.C.A. PayPal processes the payment and the delivery details under its own terms.

Email you send us

If you email support@ecleticenergies.com, info@ecleticenergies.com or billing@ecleticenergies.com, we use that correspondence to reply and, where needed, to handle an order, a return, or a legal request.

Why we use the data

We use order details to perform the contract and to meet tax and accounting duties. We use support correspondence to answer you.

How long

Where a purchase is completed, the records needed for UK tax are kept for six years. Correspondence is kept only as long as the question or the claim needs.

Your rights

You can ask for access, correction, erasure, restriction, or a copy of your data, and you can object to certain uses. To use a right, email info@ecleticenergies.com. You can also complain to the Information Commissioner's Office.

Cookies

The cookie policy describes the single preference cookie and the basket stored on your device.